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PLATFORM SERVICES

Data Protection Service.

On Premises & Cloud Infrastructure  |  Your Platform. Fully Managed

Reliable data protection is essential for maintaining stakeholder confidence and ensuring business continuity. Yet backup environments are complex, time-consuming to manage, and often compromised without anyone noticing — until it’s too late. Our Data Protection Service removes this risk by continuously monitoring, managing, and optimising your backup platform in line with best practice. On premises and in the cloud.

Parallo Team

Proactive Data Management 

 

We proactively identify issues before they impact restore success, ensuring consistent, reliable backups and giving your leadership team confidence that data protection “just works.”

With specialist focus, deep expertise, and a cost-effective delivery model, we safeguard your business, strengthen IT credibility, and support robust disaster recovery readiness.

 

Reduce operational cost and risk

A fixed-price, proactively managed service keeps your backup environment healthy, stable, and free from preventable issues.

Confidence in reliable restores

With consistent optimisation and 99%+ backup success, you can trust that your data is protected and recoverable when it matters.

More capacity for your team to focus on value

We take full responsibility for managing and maintaining your platform, freeing your internal resources to focus on higher-impact work and strengthening IT’s reputation.

 Service Features.

All features of the service — from daily monitoring and reporting, through monthly optimisation and test restores, to quarterly upgrades and on-demand issue resolution — are fully included in the fixed price. There are no hidden costs or add-ons, ensuring complete transparency and predictable investment in the health of your environment.

 

+ FEATURES
Management of backup success / failure
Review of backup logs
Platform Health Report
Manage database volume capacity and performance
Ensure compliance and retention policy adherance
Resolution of BAU issues
Security patches
Vendor escalation as required
Monthly Delivery Budget
Service Delivery Manager
Executive reporting
DATA PROTECTION SERVICE
Operational Resilience

*Flexible packages available. Please discuss your requirements with us.

What our Customers have to say

We're always moving forward with curiosity and a desire to help our customers succeed. 

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TSB Case Study

Learn how Parallo designed and implemented modern data architecture for TSB Bank.

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Healthscope Case Study

Learn how Parallo delivered Commvault backup and recovery infrastructure, providing business confidence and peace of mind.

 

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ACU Case Study

Learn how Parallo enabled the Australian Catholic University to reduce costs, reduce management load and progress their cloud strategy.

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Ensure your data is protected and recoverable

Unlock a safe, practical path to reliable restores today